FAQ

BOOK A ROOMReservation for a room
BOOK A TABLERestaurant Reservations

Restaurant FAQs

Lobby Lounge Hours
Lounge time: 9:00-17:00 
Bar time: 17:00-22:00 

Frequently asked questions about kids programs

Available between 8:00 and 20:00.
Parental supervision is required.
The play equipment is for children 8 years and under.

Facilities Inquiries

The bathing tax is 150 yen per adult (13 years old and over) per night.
Children (12 years old and under) are exempt from the bathing tax and can enter for free.

bathroom:
Body shampoo Shampoo Conditioner
Wash basin:
Men's comb, razor, shaving cream, hair dryer
Women's Hairbrush Shower Cap Vanity Kit Hair Dryer

Available 24 hours

They are available for a fee on the 2nd and 3rd floors and are available 24 hours a day.

They are installed on each floor. You can enjoy soft drinks and alcoholic drinks. There is also a water server, so please use the tumbler in your room. It is available 24 hours a day.

Accommodation FAQs

We accept cash and various credit cards (Diners Club, JCB, American Express, Mastercard, Visa, UnionPay).
Please note that you can also charge your room bill for any services used within the facility.

The bathing tax is 150 yen per adult (13 years old and over) per night.
Children (12 years old and under) are exempt from the bathing tax and can enter for free.

3:00 PM.
However, different times may be set for accommodation packages or special groups planned by the hotel.
If you will be arriving later than check-in time, please let us know in advance.

11:00 AM.
However, different times may be set for accommodation packages or special groups planned by the hotel.

Free internet Wi-Fi is available.

To support a greener future, we’ve equipped each floor with water dispensers and provide reusable tumblers in every room, minimizing plastic pollution and carbon emissions.

Available 24 hours a day.

Frequently asked questions

Learn more about ANA Holiday Inn Resort Karuizawa

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