PRIVACY & COOKIE POLICYPrivacy & Cookie Policy

ANA Holiday Inn Resort Karuizawa is committed to protecting the privacy of our website users.
Our Privacy Policy is designed to help you understand how we collect, use and protect the information you provide to us so that you can make informed decisions when using our services.

Please read our privacy policy.

Information collected from customers using this website

When you subscribe to our newsletter or submit a question via our contact form, we may ask you to enter your name, email address, phone number, and other information.

Opportunities for collecting personal information

We collect information from you when you subscribe to our newsletter or submit an inquiry about meetings, events or weddings.

How we use the information we collect

We may use the information we collect in the following ways:

• Responding to and following up on any questions you submit
• Send you regular newsletters and hotel information

Use of "Cookies"

This website uses cookies, which are small files that a website or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the website's or service provider's systems to recognize your browser and capture and remember certain information. Cookies enable us to compile aggregate website traffic and interaction data to facilitate your browsing and use of our tools on future visits.

What do we use cookies for?

We collect aggregate data about website traffic and interaction in order to offer you better browsing experiences and tools during your future visits to our website. We may also use third-party service providers, such as Google Analytics, to track this information on our behalf.
You can choose to receive an alert each time a cookie is being sent, or you can disable cookies. This can be done through your browser settings. Check your browser's "Help" menu to learn how to change your cookie settings.
Disabling cookies will not affect your website browsing experience.

Disclosure to third parties

Our hotel will never provide, sell or disclose customer information to third parties.

Contact Us

If you have any questions about this Privacy Policy, please contact us at the address or email address listed below.

ANA Holiday Inn Resort Karuizawa

T. 0279-84-1441 F. 0279-84-6112
E: info.anahirkaruizawa@ihg.com